Category: Uncategorized

active listening

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Active Listening: Listening to Understand

Most of what we call listening is really “waiting to speak.” Here is how people “hear” us: You say something, sounds are

incessant maintenance of highest standards

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The Incessant Maintenance of the Highest Standards, Relentless Insistence on Effort and Attention to Details”

On May 4th, 2013, the Chicago Bulls won Game 7 over the Brooklyn Nets in the 1st round of the NBA playoffs.

four way test

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Four-Way Test

Recently The Collier Companies’ Senior Team reviewed the final draft of TCC’s Team Member Policy Manual, which contains standards of conduct to

complaining-explaining

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Skip the Complaining, Go Straight to the Explaining

Even the best intended (or most needed) constructive criticism is often not accepted constructively. Most of us could benefit from being more

faith based spending

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Faith-Based Spending

“Faith-based spending” is when you spend your money without really knowing if you are getting any benefit from it. In a business

fallacy of reductio

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The Fallacy of Reductio ad Absurdum

Reductio ad absurdum is Latin for “reduction to absurdity” and refers to a common form of argument whereby something logical is carried

Rectangle 10

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Be the Orange

When you squeeze an orange you don’t get lemon juice. Even under stress, the orange stays true to its essential self. It

power of deep trust

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The Awesome Power of Deep Trust

Flying Trapeze Artist: Ever want to be one? A friend of mine went for an afternoon “experience” lesson for novices. Each participant

Rectangle 10

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Just Because You Meet a Jerk, Don’t Become a Jerk: Avoiding Petty Revenge; Turning the Other Cheek

“I’m a sales associate…When you are rude to me, I look for ways to overcharge you!” Life comes with its trials and

woolen socks

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Warm Woolen Socks: Saving the Environment, One Thermostat Setting At a Time

Want to stop global warming? Reduce carbon emissions in the atmosphere? Slow the depletion of scarce natural resources? Save money too? EASY!

next play

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Next Play

The concept of “next play” is borrowed from Coach K (Mike Krzyzewski) of the Duke Blue Devils. Whenever a play is over,